Terms of Use

Welcome to our website DrBronner.com (the “Site”). The Site and any other Dr. Bronner’s electronic platforms (collectively, the “Platforms”) are hosted by All One God Faith, Inc. dba Dr. Bronner’s (“Dr. Bronner’s”).

Use of the Site

By using the Platforms, you agree to be legally bound by all the terms and conditions contained in this Terms of Use Agreement (the “Agreement”). Please read this Agreement carefully. This Site is provided solely for your personal use. The Site is intended for use by adults. By using the Platforms, you represent that you are at least eighteen years old, or you are at least the minimum legal age required to enter into a contract in the jurisdiction in which you are using the Platforms. In addition, when you use any current or future version of the Platforms, you also will be subject to the terms and conditions of this Agreement. Please print a copy of this Agreement for your records. If you do not want to agree to this Agreement or the Privacy Policy, you must not access or use the Site.

You are responsible for your ability to access the Platforms, and ensuring that all persons who access the Platforms through your internet or mobile connection are aware of this Agreement and comply with it.

Changes to the Terms of Use

We reserve the right to change this Agreement, in whole or in part, from time to time at our sole discretion, and to provide you with notice of such change by any reasonable means, including without limitation posting the revised version of these terms of use on the Site. Whenever we make changes to this Agreement, we will post those changes here. You are expected to check this page frequently so you are aware of any changes, as they are binding on you. Your use of the Platforms following any such modification constitutes your understanding of and agreement to the terms and conditions of the current modified Agreement. The date of the most recent update is listed at the end of this document.

Please review the terms and conditions of our Privacy Policy, which also govern your use of the Platforms, in order to understand our security and privacy practices. Our Privacy Policy is incorporated herein and made a part of this Agreement.

Dr. Bronner’s does sell products for children, but we do not sell products to children. We only sell products to adults (people eighteen years old and older) who can purchase them with a credit or debit card. We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders at our sole discretion, including, without limitation, if we believe that user conduct violates applicable law or is harmful to the interests of Dr. Bronner’s or its affiliates.

All transactions made through the Platforms are subject to our acceptance in our sole discretion. Dr. Bronner’s reserves the right, with or without prior notice: to change product or service descriptions, images and references; to limit the available quantity of any product or service; offer samples or special pricing of any product or service; to honor, or impose conditions on the honoring of, any coupon, coupon code, promotional code, incentive offer or other promotion; to prevent or prohibit any user or customer from making any or all transaction(s); and/or to cancel any order or refuse to provide any user or customer with any product or service.

Price and availability of any product or service offered through the Site are subject to change without notice, and Dr. Bronner’s shall not be responsible for errors in the prices or descriptions of such products or services. Refunds and exchanges will be made in accordance with our Shipping and Returns Policy. You agree to pay all charges incurred by users of your credit card, debit card or other payment method in connection with a purchase, transaction or any other monetary interaction with Dr. Bronner’s or any co-branded site, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your purchases.

All products purchased on the Platforms are transported and delivered to you by an independent carrier not affiliated with, or controlled by, Dr. Bronner’s. Title to products purchased on the Platforms, as well as the risk of loss for such products, passes to you when we deliver the products to the carrier.

Dr. Bronner’s attempts to be as accurate as possible in describing its products. We do not warrant that product descriptions or other content on the Platforms are accurate, complete, reliable, current or error-free. Most products displayed on the Platforms are also available in select retail stores in the United States and in select foreign markets, while supplies last. In some cases, merchandise displayed for sale via the Platforms may not be available in retail stores. Unless otherwise stated, the prices displayed on the Platforms are quoted in U.S. Dollars.

Dr. Bronner’s has made every effort to display as accurately as possible the colors of our products that appear on the Platforms. As the actual colors you see depend on your specific computer monitor or mobile device, however, we cannot guarantee the accuracy of your monitor’s or device’s representation of any color.

Dr. Bronner’s guarantees every product we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return the product to the store from which you bought it or directly to us for repair, replacement or refund, in accordance with our Shipping and Returns Policy.

The Platforms may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, user comments, and other interactive features (collectively, “Interactive Services”) that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, “post”) content or materials (collectively, “User Contributions”) on or through the Platforms.

All User Contributions must comply with the Content Standards set out in this Agreement.

Any User Contribution you post to the site will be not considered your confidential or proprietary information or content. By providing any User Contribution on the Platforms, you irrevocably assign, grant, and/or license to us and our affiliates and service providers, and each of our and their respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, exhibit, exploit, sell, rent, license, transmit, broadcast, record, distribute, publish, modify, revise, create derivative works of, sublicense, and disclose to third parties, any such User Contributions for any purpose. To the extent permissible under applicable law, you hereby waive and agree not to assert any and all moral rights, attribution rights, or similar rights. By providing any User Contribution on the Platforms, you further allow and permit us and our affiliates and service providers, and each of our and their respective licensees, successors, to use and publicly display your name, user name, and if provided by you, your image, likeness, and biographical information, in conjunction with the uses (as described above) of the User Contributions provided by you.

You represent and warrant that:

  • You own or control all rights in and to the User Contributions and have the right to grant the rights described above to us and our affiliates and service providers, and each of our and their respective licensees, successors, and assigns.
  • All of your User Contributions do and will comply with this Agreement.

You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Dr. Bronner’s, have full responsibility for such content, including its legality, reliability, accuracy and appropriateness.

We may remove any User Contribution which does not comply with this Agreement or any applicable law, regulation, or court order.

We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Platforms.

We have the right to:

  • Remove or refuse to post any User Contributions for any or no reason in our sole discretion.
  • Take any action with respect to any User Contribution that we deem necessary or appropriate in our sole discretion, including if we believe that such User Contribution violates this Agreement, including the Content Standards, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Platforms or the public or could create liability for Dr. Bronner’s.
  • Disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy.
  • Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Platforms.
  • Terminate or suspend your access to all or part of the Website for any or no reason, including without limitation, any violation of this Agreement.

Without limiting the foregoing, we have the right to fully cooperate with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Platforms. YOU WAIVE AND HOLD HARMLESS DR. BRONNER’S AND ITS AFFILIATES, LICENSEES AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY ANY OF THE FOREGOING PARTIES DURING OR AS A RESULT OF ITS INVESTIGATIONS AND FROM ANY ACTIONS TAKEN AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER SUCH PARTIES OR LAW ENFORCEMENT AUTHORITIES.
However, we cannot review all material before it is posted on the Platforms, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.

These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local and international laws and regulations. Without limiting the foregoing, User Contributions must not:

  • Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
  • Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
  • Infringe any patent, trademark, trade secret, copyright or other intellectual property or other rights of any other person.
  • Violate the legal rights (including the rights of publicity and privacy) of others or contain any material that could give rise to any civil or criminal liability under applicable laws or regulations or that otherwise may be in conflict with this Agreement and our Privacy Policy.
  • Be likely to deceive any person.
  • Promote any illegal activity, or advocate, promote or assist any unlawful act.
  • Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.
  • Impersonate any person, or misrepresent your identity or affiliation with any person or organization.
  • Involve commercial activities or sales, such as contests, sweepstakes and other sales promotions, barter or advertising.
  • Give the impression that they emanate from or are endorsed by us or any other person or entity, if this is not the case.
Shopping Cart
Scroll to Top